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SENIOR EMERGENCY CONTROL CENTRE AGENT (DISPATCHER)
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Employment Type: Permanent
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Reference No: SECCA-WC/2021 (V2)
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Western Cape
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| 13th cheque, employer’s contribution to the pension fund, housing and medical aid allowance. |
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Minimum educational qualification:
Senior Certificate (or equivalent). |
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| Appropriate Emergency/ Medical Call-Centre experience. Extensive knowledge of GEMC/CAD computer aided dispatching system. |
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Manage caller anxiety and stress and provide life-saving telephonic interventions. Accurately record information in order to ensure data integrity and subsequent appropriate management intervention. Alert supervisors to recurrent incidents, as well as exceptional incidents of a critical life threatening in nature, particularly in the mass casualty context. Implement any instructions as per the identified medical dispatch protocol reference system (MDPRS). Mobilise vehicle resources, control the deployment of resources and react to delays in the individual status of the deployed vehicles
Manage Major Incidents according to plan Delta and MIMMS, and mobilize other emergency services incl. Traffic, Fire SAPS and Disaster Management when required. Training and supervision of Emergency Communications students during their elective |
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| Please be advised that all shortlisted candidates will be subjected to a driving evaluation, as well as a Medical, Physical, Mental and Emotional assessment. The 12-month probation period of successful candidates for the posts of Emergency Care Officers, Emergency Care Technicians and Paramedics shall also include a 3-phase driver competency assessment. |
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| Ms AJ Ruiters, tel.no. (021) 944-9225/9228/9237 |
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The Department of Health is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in this regard will be appreciated.
No late, posted, faxed or e-mailed applications will be accepted. Excess personnel will receive preference. Further communication will be limited to shortlisted candidates. If you have not received a response from the Department within 3 months of the closing date, please consider your application as unsuccessful. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department.
As directed by the Department of Public Service & Administration, applicants must note that further checks will be conducted once they are short-listed and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records, credit records and previous employment.
The Department of Health is guided by the principles of Employment Equity. Candidates with disability are encouraged to apply and an indication in this regard will be appreciated. |
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Remuneration:
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R 208 584 per annum
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Starting Date:
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2/20/2021 12:00:00 AM
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NOTICE TO ALL
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Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment.
- It will be expected of shortlisted candidates to be:
- available at the venue on the time and date as determined by the Department and
- bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.
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Closing date: 2/25/2022 12:00:00 AM
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