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Vacancy Details
 
A job opportunity

A job opportunity exists for the right candidate in Western Cape
The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.
 
Administrative Officer: Support Services (Telephone Exchange)
  Employment Type: Permanent
  Reference No: GSH53/2021
  Groote Schuur Hospital, Observatory
 
Experience:
Appropriate experience in the management of a Telephone Call Centre. Appropriate experience in Personnel Management. Appropriate experience in Contract Management.
 
Competencies (knowledge/skills):
Good communication skills in at least two of the three official languages of the Western Cape. Knowledge of the Labour Law and the basic Conditions of Employment Act (BCEA). Knowledge of a Private Automatic Branch Exchange (PABX). Extensive knowledge in technical aspects of telephone systems. Computer literacy (MS Office) and typing proficiency.
 
Duties (key result areas/outputs):
Manage the operations of the Telephone Exchange and provide admin support to the Clinical Heads and Head of Department. Personnel Management, including submission of monthly reports, monthly stats and maintain the telephone directory. Ensure that all equipment at Telephone Exchange including the electronic switchboard and all telephone equipment and telephone lines are in a good working condition. Respond and resolve all queries and complaints, including telephone faults and repairs. Assist in the Call Monitoring Office, Paging and ensure that on call rosters are sent out daily.
 
Enquiries:
Mr J Corner, tel. no. (021) 404-2303
 
Minimum educational qualification:
Senior Certificate (or equivalent).
 
Inherent requirement of the job:
Willingness to do standby and overtime duties as per operational requirements. Relieve and other related duties.
 
 
 
 
Remuneration:
R 257 508 - R 303 339 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).
 
Starting Date:
6/18/2021 12:00:00 AM
 
NOTICE TO ALL
Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment.
  • It will be expected of shortlisted candidates to be:
  • available at the venue on the time and date as determined by the Department and
  • bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.
Closing date: 7/9/2021 12:00:00 AM
 
FOR YOU
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