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Vacancy Details
 
A job opportunity

A job opportunity exists for the right candidate in Western Cape
The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.
 
Telecom Operator: Senior
  Employment Type: Permanent
  Reference No: GSH52/2024
  Groote Schuur Hospital, Observatory
 
Competencies (knowledge/skills):
Ability to operate an electronic switchboard. Excellent listening skills and telephone etiquette. Computer literacy in Microsoft Packages (Word, Excel, and Outlook). Speak Clearly
 
Experience:
Appropriate Technical Support experience within Telephone Exchange Department. Operating an electronic switchboard and a messaging system.
 
Minimum educational qualification:
Grade 12/Senior Certificate
 
Duties (key result areas/outputs):
Manage and support all aspects of a PABX System: Setting up and operation of workstations and network servers, Co-ordinate system updates; configuration changes; installation of hardware, software, and devices. Create and manage all speed dial requests; update both the hard and electronic hospital telephone directory and action and execute all telephone faults reported processing all new applications; transfers of telephone lines and telephone equipment. Effectively monitor excess telephone calls; bill personal calls; Installing and setting up of VOIP Telephones and telephone systems. Assist on the electronic switchboard including handling of incoming and outgoing calls; receive and deliver messages; handle and resolve queries from the public. Timeous submission of stats and progress reports, provide assistance to Telephone Exchange Manager as well as other line managers. Effectively sending of bulk SMS’s and Co-ordinate the administration duties in the Paging office.
 
Enquiries:
Mr K Stevens Tel: (021) 404 3238
 
Inherent Requirements of the Job
Willingness to work shifts, night shifts, weekends, and public holidays. Work overtime when required for operational needs. Perform standby duties.
 
 
 
 
Remuneration:
R 216 417-R 254 928 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).
 
Starting Date:
8/23/2024 12:00:00 AM
 
NOTICE TO ALL
Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment.
  • It will be expected of shortlisted candidates to be:
  • available at the venue on the time and date as determined by the Department and
  • bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.
Closing date: 9/13/2024 12:00:00 AM
 
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