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Vacancy Details
 
A job opportunity

A job opportunity exists for the right candidate in Western Cape
The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.
 
Telkom Operator
  Employment Type: Permanent
  Reference No: MHS292/2023
  Western Cape Rehabilitation Centre
 
Inherent requirements of the job:
Ability to communicate effectively (verbal and written) in two of the three official languages of the Western Cape. Physically able to hear and speak clearly.
 
Experience:
Appropriate experience in the operating of a high-volume switchboard in a hospital environment. Appropriate experience of General reception (Helpdesk) duties.
 
Competencies (knowledge/skills)
Appropriate knowledge and ability to operate Switchboard equipment, a messaging and paging system effectively and efficiently. Excellent listening skills and telephone etiquette. Computer literacy in Microsoft Packages (Word, Excel and Outlook).
 
Requirements:
General Education & Training Certificate (GETC) / Grade 9 (std 7).
 
Duties (key result areas/outputs):
Manage switchboard, efficient communication handling (both internally and externally) of incoming and outgoing calls and answer telephonic queries and deliver messages. Handling of all telecommunication equipment and related tasks and ensuring that switchboard and telephone equipment is in working order and report all faults to supervisor/ relevant persons. Maintain internal telephone directory. Provide feedback on the operational running of the component and support supervisor by adhering to the Code of Conduct for the Public Service. Render a general reception and an administrative support service to patients, public, and staff. Monitor telephone accounts and distribute monthly to departments.
 
Enquiries:
Mr G Viljoen, tel. no. (021) 370-2368
 
Note:
No payment of any kind is required when applying for this post. Candidates may be subjected to a practical test during the interview process.
 
 
 
 
Remuneration:
R 171 537-R 199 461 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).
 
Starting Date:
8/11/2023 12:00:00 AM
 
NOTICE TO ALL
Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment.
  • It will be expected of shortlisted candidates to be:
  • available at the venue on the time and date as determined by the Department and
  • bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.
Closing date: 9/1/2023 12:00:00 AM
 
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