Administration Clerk: Support (Quality Assurance)
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Employment Type: Permanent
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Reference No: MHS91/2023
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Brackengate Transitional Care Facility, Chief Directorate: Metro Health Services
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Appropriate administrative experience. Appropriate Incident investegation experience. Appropriate client liaison experience. |
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Good communication skills in at least two of the three official languages of the Western Cape. Willingness to work after hours and weekends when required. |
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Good interpersonal-, planning-, problem solving- and organisational skills. Knowledge of office administration practices, inclusive of Minute taking proficiency and data capturing. Works well in a team environment. Computer literacy (Microsoft Office: Word, Excel, Power Point, Outlook). |
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Ms. MT Hankey, tel no (021) 370 2347 |
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No payment of any kind is required when applying for this post. Shortlisted candidates may be requested to undertake a practical test. Only officials within the Provincial Government: Western Cape will be considered for the post. |
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Provide effective and efficient frontline and administrative duties, good document and file management and data capturing as part of clerical office administration support to the Quality Assurance Manager and Clinical Coordinator: Infection Prevention Control (IPC). Provide an effective support function iro Complaints, Compliments and Suggestions (CCS) to improve Patient Experience of Care. Weekly opening of CCS boxes, acknowledge complaints, act as scribe for complainants if required. Monthly Updates of Best Care Always web site with CAUTI / IPC data. Provide monthly, quarterly and annual statistical data/information based on Compliments, Complaints, Suggestions, Safety and Security Incidents, Injuries on Duty and Patient Safety Incidents. Provide effective administrative support for meetings/ workshops/ delegated ad hoc functions/ Surveys/Audits/ Awareness Campaigns for QA and IPC components. Provide relief and other office related duties within the Quality Assurance Component and broader institution if required. Create and maintain effective QA and IPC related registers in Departmental Excel registers and Department of Health systems such as Sinjani and Ideal Hospital Realization and maintenance Framework, inclusive of follow-up on outstanding/ incomplete data submission, PSI forms, etc. to ensure accurate data in registers. |
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Senior Certificate or equivalent |
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Remuneration:
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R 202 233 per annum - R 235 611 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).
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Starting Date:
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5/5/2023 12:00:00 AM
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NOTICE TO ALL
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Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment.
- It will be expected of shortlisted candidates to be:
- available at the venue on the time and date as determined by the Department and
- bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.
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Closing date: 5/19/2023 12:00:00 AM
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FOR YOU
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